Support
Questions, bugs or feature requests? Email support@salvocull.com. Please include your iPad model, iPadOS version and camera if relevant.
FAQ
- Which file formats does Salvo support?
- RAW files with embedded previews: RW2 (Panasonic), CR3 (Canon), ARW (Sony), NEF (Nikon) and RAF (Fujifilm), RAW+JPEG pairs, plus JPEG and HEIC.
- Where are my ratings stored?
- On your iPad, inside Salvo's own app storage. Every rating saves the moment you make it, so nothing is lost if the app closes. Nothing is uploaded.
- Does Salvo delete or change my photos?
- No. Salvo never deletes, moves or changes your photos, on the card or in your photo library. "Reject" is only a rating. To use your keepers, share their originals (RAW + JPEG) to Files, Lightroom or any app.
- What does the free version include?
- The complete workflow, up to 300 photos per import. Salvo Pro removes the limit: monthly, yearly, or lifetime. Lifetime is one purchase with every future update included.
- How do I restore my purchase on a new iPad?
- Sign in with the same Apple Account, open Salvo, and use Restore Purchases on the unlock screen. There is no Salvo account to sign in to.